Rhysley Private Limited – Remote Customer Support Executive

Remote Customer Support Executive

Rhysley Private Limited – Global Fashion & E-Commerce Group

Salary Offered: ₹2.5 – ₹4.0 LPA

Job Location: 100% Remote (Work From Home)

Employment Type: Full-Time

Job Overview

Rhysley Private Limited, a leading Global Fashion & E-Commerce Group, is hiring Remote Customer Support Executives to deliver high-quality omnichannel customer support. This role involves handling customer interactions through phone, email, and chat while ensuring smooth order tracking, issue resolution, and CRM management in a remote working environment.

Key Responsibilities

  • Provide omnichannel customer support via Phone, Email, and Chat.
  • Handle order tracking, updates, and issue resolution efficiently.
  • Maintain accurate customer records and CRM updates.
  • Ensure timely and professional resolution of customer queries.
  • Follow company service quality standards and processes.

Requirements & Qualifications

  • 1 – 3 years of experience in Customer Service or Support roles.
  • Excellent communication skills in English and Hindi.
  • Experience in E-Commerce / Fashion industry will be an added advantage.
  • Stable internet connection and a quiet home workspace.
  • Good computer knowledge and CRM handling skills.

Why Join Us?

  • 100% Work From Home opportunity.
  • Attractive salary package (₹2.5 – ₹4.0 LPA).
  • Flexible work environment and work-life balance.
  • Excellent growth and career development opportunities.

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