Customer Support Associate Job (Chat & Email) | Work From Home | Salary ₹4.6 – ₹5.5 LPA

Customer Support Associate (Blended Process)

Company: Bhanzu

Job Type: Full-Time (Remote)

Shift: Day & Evening Shifts (US Market)

📌 Job Overview

Bhanzu is hiring Customer Support Associates for a blended process role focused on handling customer interactions via email and chat. This is a remote opportunity ideal for candidates with strong written communication skills and a customer-centric approach.

💼 Key Responsibilities

  • Manage customer queries via email and live chat (No calling required)
  • Provide timely and accurate responses to customer concerns
  • Maintain high-quality communication and response standards
  • Work on performance metrics such as response time and resolution quality

📍 Work Location

  • 100% Remote (Work From Home)
  • Office support available if required (Bangalore base)

⏰ Shift Details

  • Day & Evening shifts aligned with US timings
  • No night shifts

🎓 Eligibility & Requirements

  • 0–2 years of experience (Freshers can apply)
  • Excellent written English skills
  • Comfortable handling chat and email support
  • Strong problem-solving and analytical skills

💰 Salary & Benefits

  • Salary: ₹4.6 – ₹5.5 LPA
  • 100% Work From Home
  • No night shifts
  • Career growth opportunities

🌟 Preferred Skills

  • Target-driven and performance-oriented mindset
  • Strong written communication and attention to detail
  • Passion for education and helping customers
  • Ability to manage multiple conversations simultaneously

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