Work From Home Customer Support Executive – Sutherland (Pan India)
Work From Home Customer Support Executive – Pan India
Sutherland is hiring experienced professionals for its Avaya Voice Process. This is an excellent opportunity for candidates with strong communication skills and collections experience to work remotely with a global organization.
Job Overview
- Company: Sutherland
- Job Type: Full-Time
- Work Mode: Work From Home (Pan India)
- Process: Chat & Email Support
- Shift: US Night Shift (9 Hours)
- Working Days: 5 Days a Week
- Weekly Off: Saturday & Sunday
Key Responsibilities
- Handle customer queries through chat and email channels
- Manage collections-related communication professionally
- Ensure timely resolution of customer concerns
- Maintain high levels of customer satisfaction
- Follow company policies and compliance standards
Eligibility Criteria
- Graduate in any discipline
- Prior experience in collections is mandatory
- Excellent verbal and written communication skills
- Ability to work in night shifts
- Self-motivated with a strong work-from-home setup
Compensation & Benefits
- Salary: Up to 3.5 LPA (CTC)
- Full-time permanent role
- Work from home flexibility
- Opportunity to work with a global organization
- Immediate joiners preferred

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