Blinkit Domestic Email Blended Process | Work From Home | Hiring Now Hindi Headline: ब्लिंकिट डोमेस्टिक ईमेल ब्लेंडेड प्रोसेस | वर्क फ्रॉम होम | भर्ती जारी है
Blinkit Domestic Email Blended Process | Work From Home
Location: Remote (Work From Home)
Job Type: Full-Time
Industry: Customer Support / BPO / E-Commerce
About the Company
Blinkit is one of India's fastest-growing quick commerce companies, committed to delivering a seamless customer experience through innovative technology and efficient support services. The company is expanding its customer support team and is looking for dedicated professionals who can deliver exceptional service through Email and Voice channels while working remotely.
Job Summary
We are hiring enthusiastic and customer-focused professionals for the position of Domestic Email Blended Process Executive. This is a Work From Home opportunity for candidates who have experience in Email Support and excellent communication skills.
The selected candidates will be responsible for resolving customer queries through Email and Voice support while maintaining high standards of customer satisfaction, quality, and productivity.
Key Responsibilities
- Handle customer queries through Email and Voice support channels.
- Provide accurate, timely, and professional resolutions to customer concerns.
- Respond to customer emails while maintaining quality standards.
- Handle inbound customer interactions professionally.
- Maintain complete and accurate records of customer interactions.
- Follow company SOPs, quality guidelines, and compliance policies.
- Meet productivity, quality, and customer satisfaction targets.
- Escalate unresolved customer issues to the concerned department whenever required.
- Ensure a positive customer experience during every interaction.
- Work collaboratively with internal teams to resolve customer concerns.
Eligibility Criteria
- Graduate or Undergraduate candidates can apply.
- Prior Email Support experience is mandatory.
- Excellent verbal and written English communication skills.
- Versant Level V5 is mandatory.
- Good typing speed and computer proficiency.
- Basic knowledge of MS Office and internet applications.
- Strong problem-solving and customer handling skills.
- Ability to work independently in a remote environment.
Preferred Skills
- Excellent Email writing skills.
- Customer-centric approach.
- Attention to detail.
- Professional attitude.
- Ability to multitask.
- Quick learner with positive attitude.
- Ability to work under pressure.
- Team player with strong interpersonal skills.
Work From Home Requirements
- Personal Laptop or Desktop is mandatory.
- Stable High-Speed Broadband Internet Connection.
- Noise-free working environment.
- Reliable electricity backup is recommended.
- Candidates should be comfortable working independently from home.
Working Schedule
- Work Mode: Work From Home
- Working Days: 6 Days a Week
- Weekly Off: 1 Rotational Off
- Shift Type: Rotational Shifts
- Shift Duration: 9 Hours (8 Hours Working + 1 Hour Break)
Salary Details
Experienced Candidates
- CTC: ₹20,000 per month
- In-Hand Salary: ₹16,253 per month
- Performance Bonus (After 3 Months): ₹1,929
Freshers
- CTC: ₹19,000 per month
- In-Hand Salary: ₹15,410 per month
- Performance Bonus (After 3 Months): ₹1,929
Employee Benefits
- Permanent Work From Home opportunity.
- Competitive salary package.
- Performance-based bonus.
- Career growth opportunities.
- Professional work environment.
- Learning and development opportunities.
- Experience with one of India's leading Quick Commerce companies.
Selection Process
- L1 Operations Round
- Ambition Hire Assessment
- Final Selection
- Offer Release & Joining
Important Guidelines
- No leave will be permitted during the first 90 days of employment.
- Candidates must be available for rotational shifts.
- Selection is based on interview performance and document verification.
- Incomplete applications may not be considered.
- Only shortlisted candidates will be contacted.
Documents Required
- Updated Resume
- Aadhaar Card
- PAN Card
- Educational Certificates
- Experience Documents (if applicable)
- Passport Size Photograph
How to Apply
Interested candidates are requested to submit their updated resume along with the following details:
- Full Name
- Mobile Number
- Email Address
- Current Location
- Total Experience
- Relevant Email Support Experience
- Current Company (If Working)
- Current CTC
- Expected CTC
- Notice Period
Candidates who meet the eligibility criteria are encouraged to apply as early as possible. Shortlisted candidates will be contacted for the next stage of the recruitment process.
Start your Work From Home career with Blinkit today.
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